August 11, 2008, 9:10 am
What Are They Saying About You?
Customers can praise or pummel your business online. How do you deal with unfair reviews of your business online?
Categories: customer service
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From Jason Stoons, Austin TX
Where is the link on this page to take me to the original article ?
This comment page is useless as I arrived at it from a link not in the original article.
Posted By Jason Stoons, Austin TX : August 14, 2008 5:14 pm
From Agoston Pieke, Budapest, Hungary
very very true! at our small company we use Dolphia to monitor the web what they are saying about us. it’s like Google Alert, but more sophisticated. and it’s totally free! free tryout here:
http://news.dolphio.hu/TartalomKeresesUser/registerFromLogin.php?ctx=mainabout
Posted By Agoston Pieke, Budapest, Hungary : August 12, 2008 4:05 am
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Well I almost wish I could retract my previous post, I found the link.
It just was not as obvious as I thought it should be, buried within a sentence and only visible by a color change, not even underlined.
Come on you guys, I’m not color blind, but how are people who have vision problems supposed to find it ?