Cynthia Baker succeeded in her chicken tong business with a proactive marketing strategy. What do you think of her strategy? Is there anything she could've done differently?
Ron Schaich built a national chain of high-end food shops by paying exceptional attention to his customers. Have you found that this tactic increases business in your eatery?
Lucie Voves beats her competition with quality products, creative marketing and great service. In what ways have you managed to outperform your overseas rivals?
Chuck Hackett has shed weight on his customized treadmill while managing his trading firm. How do you make time to exercise while running your business?Â
In FSB's story Managing remotely (and well), small business owner Ted Murphy successfully established a remote relationship with his business partner. How do you supervise your employees and business operations from out of the office?  What technology do you use? Have you established effective communication routines? Share your experiences!
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