How can Avalon International Breads ease its management transition? What’s the best way for Avalon to boost sales? How should the firm train and manage employees? Talk back here.

Cynthia Baker succeeded in her chicken tong business with a proactive marketing strategy. What do you think of her strategy? Is there anything she could’ve done differently?

FSB helps the owners of a travel firm boost sales, fix their website, and retain a top-notch crew. What’s the best way for ShoreTrips to boost sales? How can it hire and retain quality employees? What steps can ShoreTrips take to optimize its website? Talk back here.

Online review sites like Yelp can build your business or sink it - one bad review can scare off a stampede of potential customers.  How do you manage your online reputation?

Tell us what you think of New Year’s Nation, a startup built entirely around a nationwide New Year’s Eve party.

I Live Inspired founders Chris Deutsch and Rob Foster are prowling the Washington mall this week, talking up their company and seeking a meeting with Al Gore. What do you think of their quest?

Lucie Voves beats her competition with quality products, creative marketing and great service. In what ways have you managed to outperform your overseas rivals?

Two entrepreneurs share how they recovered from disasters involving key clients in “Damage control for entrepreneurs.” Has your small company ever messed up its relationship with an important customer? How did you fix the situation? Tell your story here.

In our package on “Extreme Customer Service, ” FSB take a look at small ventures that have gone beyond the call to keep their clients happy. What companies have underwhelmed you with their customer service? Share your horror stories here.

What company offers the best customer service you have ever experienced? Comment here. To find out more about companies that are going to incredible lengths to keep their clients happy, see “6 companies where the customer comes first.“